Terms of service

OVERVIEW
Welcome to Vaasna Care! The terms “we”, “us”, and “our” refer to Vaasna Care. We operate this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a curated skincare shopping experience. Vaasna Care is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) together with any policies referenced herein describe your rights and responsibilities when you use the Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any of your minor dependents to use the Services.

To use the Services, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent that the information you provide is accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account credentials and all activity under your account. Accounts may not be transferred, sold, or licensed to others.

SECTION 2 – OUR PRODUCTS
We strive to display accurate product information, but colors and appearance may vary depending on your device and settings.

  • Product descriptions are subject to change without notice.

  • We may discontinue or limit the quantity of products at our discretion.

  • Results from skincare products may vary for each individual.

SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Orders are accepted only once confirmed by Vaasna Care and after payment has been processed.

  • Orders may be declined or cancelled at our discretion.

  • If declined or cancelled, we will notify you via the contact details provided.

  • Orders cannot always be modified or cancelled after confirmation.

Purchases are subject to our Refund & Returns Policy. Products are intended for personal use only, not for commercial resale.

SECTION 4 – PRICES AND BILLING

  • Prices are subject to change without notice.

  • Prices do not include applicable taxes, shipping, or handling unless stated.

  • Promotional offers may have separate terms that override these Terms.

  • You agree to provide current and accurate payment details.

By making a purchase, you represent that you are authorized to use the chosen payment method and agree to pay all charges including shipping and taxes.

SECTION 5 – SHIPPING AND DELIVERY

  • Delivery times are estimates only and not guaranteed.

  • We are not responsible for delays caused by carriers, customs, or external events.

  • Risk of loss transfers to you once products are handed to the carrier.

See our Shipping Policy for more details.

SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services—including trademarks, designs, product names, text, images, and media—belongs to Vaasna Care or its licensors and is protected by law.

You may use the Services for personal, non-commercial use only. Reproduction, distribution, modification, or misuse of our content without written permission is prohibited.

SECTION 7 – THIRD-PARTY TOOLS & LINKS
We may provide access to third-party tools and links for your convenience. These are provided “as is” and we are not liable for their performance. Use of third-party services is at your own risk, and you should review their policies before engaging with them.

SECTION 8 – RELATIONSHIP WITH SHOPIFY
Vaasna Care is powered by Shopify. All sales and purchases are made directly with Vaasna Care, not Shopify. Shopify is not responsible for any part of your transactions. By purchasing, you release Shopify from any related claims or liabilities.

SECTION 9 – FEEDBACK
By submitting feedback, suggestions, or reviews, you grant Vaasna Care a worldwide, royalty-free license to use and display this content for business purposes.

SECTION 10 – ERRORS AND INACCURACIES
We reserve the right to correct errors, inaccuracies, or omissions (including product descriptions, prices, or availability) without prior notice, even after an order has been placed.

SECTION 11 – PROHIBITED USES
You agree not to use the Services for unlawful, abusive, or harmful purposes. Prohibited activities include (but are not limited to):

  • Violating intellectual property rights

  • Harassing or defaming individuals

  • Spamming or transmitting malware

  • Misrepresenting your identity

We may suspend or terminate your account if prohibited use is detected.

SECTION 12 – TERMINATION
We may terminate or suspend your access at any time without notice. Certain sections, including Intellectual Property, Limitation of Liability, and Governing Law, will survive termination.

SECTION 13 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available,” without warranties of any kind, unless expressly stated. Individual results may vary, and we disclaim liability for reliance on any information provided.

SECTION 14 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Vaasna Care shall not be liable for indirect, incidental, or consequential damages arising from your use of the Services or products, including but not limited to lost profits, data, or revenue.

SECTION 15 – INDEMNIFICATION
You agree to indemnify and hold harmless Vaasna Care, its affiliates, employees, and partners against any claims arising out of your violation of these Terms or misuse of the Services.

SECTION 16 – GOVERNING LAW
These Terms shall be governed by and construed under the laws of India. You agree to submit to the jurisdiction of the courts where Vaasna Care is headquartered.

SECTION 17 – CHANGES TO TERMS
We may update these Terms at any time by posting the revised version on our website. Continued use of the Services constitutes acceptance of the updated Terms.

SECTION 18 – CONTACT INFORMATION
Questions about these Terms of Service can be sent to us at:

Vaasna Care
📧 customersupport@vaasnacare.com.
📍 82, sulikaadu, Velaan nagar, Periyasmeur, Erode - 638004. 
📞 +91 9363732018